Quality Customer Service (Monitoring and Improvement) – The Wales Institute

Quality Customer Service (Monitoring and Improvement) – The Wales Institute Performance objective The candidate will demonstrate the ability to monitor, adjust and review customer service. Assessment description Using the background information on Innovative Widgets from your Student Workbook and from documentation provided throughout the course, you will develop strategies to…

Quality Customer Service (Team Development) – The Wales Institute

Quality Customer Service (Team Development) – The Wales Institute Performance objective The candidate will demonstrate the ability to ensure delivery of quality service through handling customer complaints, monitoring team performance, and intervening to develop team abilities to overcome difficulties in providing quality customer service. Assessment description You will perform two…

Customer Service Plan – The Wales Institute

Customer Service Plan – The Wales Institute Assessment description You will develop a customer service plan for the simulated business ‘Innovative Widgets’. You will gather the background information on the simulated business from your Student Workbook and any information about Innovative Widgets that you may have created in the course…

Ethics Leadership and Decision Making Essay

Ethics Leadership and Decision Making Essay Task Write a 3000 word essay in which you: Use an organisation that is or has been in the news during the past two years (work-related learning) and identify an ethical dilemma faced by that organisation as an example. Apply at least two theoretical…

Corporate Social Responsibility Assignment – Charles Sturt University

Corporate Social Responsibility Assignment – Charles Sturt University Task According to Schermerhorn (2012), Corporate Social Responsibility (CSR) is an organisation’s obligation to act in ways that serve both its own interests and the interests of stakeholders, representing society at large. Sustainability is an important social responsibility goal. Discuss this statement…

Discussion Board Assignment 2

Discussion Board Assignment 2 Discussion Topic  Critically evaluate the HR developer’s involvement in performance appraisal and the role of performance appraisal in human resource development. (Performance appraisal is discussed from page 143 in the Delahaye and Choy text.) The word limit for each Discussion Board Assignment is 1000 words, excluding references.

Discussion Board Assignment

Discussion Board Assignment Discussion Topic  Delahaye and Choy (2017) assert that “the HR developer must understand clearly the strategic direction of their organisation, because designing learning and developmental programs that do not fit into the organisation’s strategic objectives would not make sense” (p.123).  What specific learning and development initiatives would…

Information Technology Research Essay

Information Technology Research Essay Topic: In a world of information technology (IT) abundance, competitive advantage (CA) has little to do with access to technology. Indeed, because enterprise systems (ES) are the most adopted technology by businesses, it would be difficult for a firm to achieve a competitive advantage purely on…

Widgets (NZ) Ecommerce Project Proposal

Widgets (NZ) Ecommerce Project Proposal 1.0 Project summary Project code Project name Project start date and end dates Project type Project objective Project scope summary Project deliverables summary Project sponsor/client and contact details (phone, physical address and email) Project team – full name (ID), contact details (phone & email), project…

Understanding Business Environment Assignment- Arden University

Understanding Business Environment Assignment- Arden University Assignment Description Get the best assignment help from MakeMyAssignments.com Business Management Assignment Help Assignment Brief As part of the formal assessment for the programme you are required to submit an Understanding the Business Environment assessment. Please refer to your Student Handbook for full details…