Which performance appraisal method solicits performance feedback from multiple persons with whom the employee regularly interacts, such as peers, subordinates, customers, and supervisors?
Select one:
a. BARS
b. MBO
c. 360-degree appraisal
d. Multi-person comparison
e. Critical incident
The correct option is (c). “360-degree appraisal”.
The performance of the employee is judges based on several factors with whom the employee interacts administratively and functionally. The feedback includes the supervisor, peer group members, subordinates and sometimes even the customer. The people’s feedback is kept anonymous to avoid biased reviews.
The multiple comparisons – the performance of a person, is often compared with other person and is also rated by one other person. the persons are analysed to avoid same type pf rafting.
BARS (Behaviorally Anchored Rating Scale) feedback– it is the performance appraisal method through which the people are evaluated based on performance according to the narrative rating scale such as good, satisfactory, and poor.
MBO (Management by objective)– it is rated by evaluating how close the employee is aligned towards the goals and objectives of the organisation.
Critical incident– it is a type of performance appraisal method in which the employee’s behavior is watched in dangerous situations and events and noted wherever the employee perform exceptionally well or harmful.