PPMP20009 Project Management Methodologies

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PPMP20009 Project Management Methodologies                                                     

 

Guideline for Assessment 4 : Continuous Improvement Case Study, (Individual submission)

 

  1. Read the Case Study thoroughly and try to understand the issues. Some key points are given below:
  • Latino Engineering was purchased by an investment group.
  • In just one year since the purchase. Complaints were received from clients
  • The new senior management team wants to address the problem
  • You have been engaged to provide a solution to the senior management team
  • You arc given 3 months to solve the problems.
  1. Based on the above scenario, you must analyse how best to propose your CPI (continuous Process Improvement) recommendations. You must consider aspects of :
  • Explain how you would go about identifying the root cause (s) by proposing the use of appropriate tools and techniques.
  • You Will propose a plan to eliminate or reduce the root cause I(s) taking into considerations the resources that are required.
  • Develop a continues . Improvement plan to ensure the problems and issues are not repeated
  1. Once you have thought through the above, then look at the assessment criteria:

 

No

 

Attributes

 

(%)

 

1

A pictorial illustration of the continuous improvement plan is supplied?

 

10

2

A high-level textural overview of the continuous improvement plan is provided?

 

10

3

An implementation plan has been developed that is an accurate reflection of the case study?

 

10

4

The continuous improvement plan should reflect the following

 

 

i

The continuous improvement plan reflects an ability to use and apply fundamental concepts and skills of the unit, going beyond more replication of content knowledge Or skill a show understanding of key ideas. awareness of their relevance, some use of analytical skills, and some originality or insight in relation to the learning outcomes of the assignment

 

25

ii

The continuous improvement plan demonstrates awareness and understanding of deeper and less obvious aspects of the unit, Such as ability to identify and debate critical issues or problems, Ability to solve non-routine problems, Ability to adapt and apply ideas to new situations,  And ability to invent and evaluate new ideas.

25

iii

The continuous improvement plan has been presented with imagination, originality or flair, based on proficiency in all the learning outcomes of the unit: work is interesting or surprisingly exciting, challenging , well read or scholarly

 

10

5

Clarity of expression, grammar and spelling?

 

10

 

                                                                                                      Total

100

 

  1. You should now prepare your recommendation addressing the assessment criteria above. (Remember this is your recommendation to the new senior management of Latino engineering).

 

Your approach to address assessment criteria 1-4 may include :

PPMP 20009 Project Management Methodologies                                                Term 2, 2017

No

Attributes

(%)

1

A pictorial illustration of the continuous improvement plan is supplied?

Provide a pictorial diagram of the continuous improvement plan (This can be shown via the POTI diagram + Assumptions and Risks- Covered in lecturer 6 & 7)

10

2

A high-level textural overview of the continuous improvement plan is provided? High level description of the above diagram

10

3

An implementation plan has been developed that is an accurate reflection of the case study ?

An implementation plan that accurately describes your recommendation- what actions you would take based (1) and (2) and the corresponding timelines.

10

4

The continuous improvement plan should reflect the following :-

 
i.

The continuous improvement plan reflects an ability to use and apply fundamental concepts and skills of the unit, Going beyond mere replication of content knowledge or skill to show understanding of key ideas, Awareness of their relevance, Some use of analytical skills, and some originality or insight in relation to the learning outcomes of the assignment

 

Addressing Q (i) of Assessment 4 – covering aspects of tools and techniques that may be used to identify the root cause(s) of the issues highlighted in the case study. The depth of explanation on the use of the 7QC tools in regards to the complaints (Not generic use of the tool) – refer to :

 

Wk 11 Moodle Tab

1. Basic Quality Tools in Continuous Improvement process and

2. Application of 7 Quality Control (7 QC) Tools for Continuous Improvement of Manufacturing Processes

 

You should identify the root cause (s) to each of the complaints raised by the clients. Apart from the 7QC tools. You may propose other tools as well (such as 5 Whys, Poka yoke (mistake proofing) etc.

25

ii

The continuous improvement plan demonstrates awareness and  understanding of deeper and less obvious aspects of the unit, Such as ability to identify and debate critical issues or problems,  Ability to solve non-routine problems, Ability to adapt and apply ideas to new situations,  And ability to invent and evaluate new ideas.

 

Addressing Q (ii) of Assessment 4- covering aspects of resources and preconditions that must be incorporated to manage a CPI program pertaining to the issues highlighted in the case study. Based on the inputs provided for Q(i) , discuss the plan to overcome the root causes by incorporating elements required to administer a successful CPI program –Refer to :

 
    

 

PPMP 20009 Project Management Methodologies                                    Term 2, 2017

  Wk 10 Moodle Tab

1. Jeyaraman’s article –A conceptual framework for critical success factors (CSF) of lean Six Sigma : Implementaion on the performance of electronic manufacturing service and

 

Wk 11 Moodle Tab

2. Arnheiter & Maleyeff article – The integration of lean management and six sigma.

 

What CSFs must be considered to overcome the problems?

 
 

iii

 

The continuous improvement plan  has been  presented with imagination originality or flair based on proficiency in all learning outcomes of the unit; work is interesting or surprisingly exciting,  Challenging,  well read or scholarly

 

Addressing the implementation plan described in (3) – the overall plan is explained identifying the potential quick wins and long term benefits that will result from the CPI program. Refer to :

 

WK 10 Moodle Tab

1. Rajeev’s article- Value Through continuous Improvement

10

5

Clarity of expression, grammar and spelling?

10

 

                                                                                                                      Total

 

100

 

 


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