TOUR.7786 HOSPITALITY ISSUES STRATEGY

TOUR.7786 HOSPITALITY ISSUES & STRATEGY Assessment 1 Learning Outcomes addressed: On successful completion of this course, the student will be able to: 2. Analyse and discuss a number of critical issues and constraints facing the local and international hospitality industry; 3. Analyse and appraise contemporary management strategies for the strategic…

Quality Customer Service (Monitoring and Improvement) – The Wales Institute

Quality Customer Service (Monitoring and Improvement) – The Wales Institute Performance objective The candidate will demonstrate the ability to monitor, adjust and review customer service. Assessment description Using the background information on Innovative Widgets from your Student Workbook and from documentation provided throughout the course, you will develop strategies to…

Quality Customer Service (Team Development) – The Wales Institute

Quality Customer Service (Team Development) – The Wales Institute Performance objective The candidate will demonstrate the ability to ensure delivery of quality service through handling customer complaints, monitoring team performance, and intervening to develop team abilities to overcome difficulties in providing quality customer service. Assessment description You will perform two…

Customer Service Plan – The Wales Institute

Customer Service Plan – The Wales Institute Assessment description You will develop a customer service plan for the simulated business ‘Innovative Widgets’. You will gather the background information on the simulated business from your Student Workbook and any information about Innovative Widgets that you may have created in the course…

Business Communication – Laureate International Universities

Business Communication – Laureate International Universities Context: The assessment task requires you to search and locate ten (10) sources in total that will be useful for completing your proposal and report for Assessment 2a and 2b. All resources must be from reliable academic sources, such as articles or academic journals.…

Ethics Leadership and Decision Making Essay

Ethics Leadership and Decision Making Essay Task Write a 3000 word essay in which you: Use an organisation that is or has been in the news during the past two years (work-related learning) and identify an ethical dilemma faced by that organisation as an example. Apply at least two theoretical…

Corporate Social Responsibility Assignment – Charles Sturt University

Corporate Social Responsibility Assignment – Charles Sturt University Task According to Schermerhorn (2012), Corporate Social Responsibility (CSR) is an organisation’s obligation to act in ways that serve both its own interests and the interests of stakeholders, representing society at large. Sustainability is an important social responsibility goal. Discuss this statement…